Contact Us

Yes, we specialize in custom jewelry design. You can schedule a consultation with our designers either in-store or virtually to create a unique piece that meets your specifications. The process typically involves initial consultation, design sketches, material selection, and crafting.

We offer a 30-day return policy for unworn items in their original condition with all certificates and packaging. Custom pieces and engraved items are final sale. Please contact our customer service team to initiate a return.

Yes, we offer comprehensive jewelry repair and maintenance services including resizing, stone replacement, prong retipping, chain repair, and polishing. Bring your jewelry to any of our stores for assessment and quote.

Different gemstones require different care. Generally, avoid exposing jewelry to harsh chemicals, remove before activities like swimming or cleaning, and store pieces separately to prevent scratching. We offer complimentary cleaning and inspection services at our stores. You can also request a detailed care guide specific to your jewelry.