Warranty Policy
Our commitment to product quality and after-sales support.
Coverage
- Warranty covers verified manufacturing defects in craftsmanship and setting quality.
- Coverage starts from the date of purchase.
- Proof of purchase is required for all warranty claims.
Not Covered
- Normal wear and tear, accidental damage, misuse, or unauthorized repairs.
- Damage caused by chemicals, impact, improper storage, or neglect.
- Loss or theft of products, gemstones, or accessories.
How to Claim
Contact our support team with your order details, photos of the issue, and a brief description. Once reviewed, we will provide inspection and service guidance.